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The Brits may be known for their stiff upper lip, but on British Airways flights, expect service with a smile. Ready to plan your next trip? Search and compare British Airways flight deals and get your flying questions answered by our savvy Travel Experts.
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FREQUENTLY ASKED QUESTIONS
What are British Airways' checked baggage and carry-on limits?
If you're lamenting the golden days of free baggage allowances on flights, you'll be happy to hear international British Airways flights include one checked bag in economy. In British Airways premium economy, this increases to two. Business class and First class British Airways cabins allow two or three free checked bags, respectively, weighing up to 32 kg (70 lbs). British Airways asks that the dimensions of all your bags not exceed 90cm x 75cm x 43cm (35.5" x 29.5" x 16"), including the handle, pocket, and wheels.
It’s free to take wheelchairs, mobility aids and related equipment if it's for personal use and within the size limits. Any bags in addition to your baggage allowance will incur extra charges.
With Gold or oneworld Emerald status, members are eligible for one additional checked bag in any travel cabin*. With Silver or oneworld Sapphire status, members are eligible for up to two checked bags when travelling in economy*.
*Subject to some terms and conditions. Please ask your Flight Centre Travel Experts for full details.
Baggage Information:
British Airways Economy Baggage: 1 free bag weighing 23 kg (51 lbs) in World Traveller, Euro Traveller and UK Domestic cabins.
British Airways Premium Economy Baggage: 2 free bags, each weighing 23 kg (51 lbs) in World Traveller Plus.
British Airways Business Class Baggage: 2 free bags, each weighing 32 kg (70 lbs) in Club Europe.
British Airways First Class Baggage: 3 free bags, each weighing 32 kg (70 lbs) in First Club World.
Carry-on Allowance
Before you leave home, may we suggest you first review the British Airways carry-on policy with your Travel Expert. It could save you from incurring additional charges or having to check your cabin bag. You can always check to see if your luggage fits the dimensions by dropping it in the sample compartment at the airport.
British Airways carry-on luggage allowance is the same for all cabin classes. Passengers are permitted one piece of hand luggage plus a purse or laptop, falling within the dimensions of 22" x 18" x 10" (56cm x 45cm x 25cm), including the handle, pockets and wheels. It must be able to fit under the seat in front of you, or inside the cabin baggage compartment.
For more information on British Airways baggage fees, ask your Flight Centre travel agent.
What in-flight services and amenities are available with British Airways?
In-flight entertainment includes: A wide selection of digital media including a choice of more than 7,000 digital newspapers and magazines through the PressReader platform, High Life Magazine- the downloadable inflight magazine of British Airways, movies, TV, music, podcasts, Kids' zone, and High Life Shop. Inflight Wi-Fi is available for purchase. To preview the British Airways Entertainment offering, please tap here.
Meal service offerings depend on your seat class and flight route. Please note, COVID-19 protocols may affect food & beverage service on your British Airways flight. Please ask your Travel Expert for full details about your booking.
How do I check my British Airways flight status?
Whether you want to avoid long airport waits, alert your taxi of a later departure, or simply stay informed, access the British Airways flight status tracker via the mobile app or website. Saving time is as precious as time itself.
Check British Airways Flight Status Online
From your desktop or mobile, you may check the flight status of any British Airways route at any time. Even if you are not a passenger of a British Airways flight, you are able to access this information on the website. The airports serving your British Airways flights may also offer a flight status tracker on their websites.
Check Flight Status with the British Airways App
If you're flying British Airways, you may wish to download the app for Android and iPhone prior to departure for easy check-in. It becomes a handy flight status tool to see if your route is without delays, and if there are any, to make necessary arrangements in advance. If nothing else, it's fun to see where your airplane is or the one a loved one is arriving on!
What points does British Airways accept?
You can use Avios points to book or make upgrades to your British Airways flight. Flight Centre also accepts Flight Centre Future Travel Vouchers, Flight Centre gift cards, and British Airways Future Travel Credits as forms of payment. Contact our Travel Experts to use your rewards program towards your booking.
How do I make changes to my British Airways booking?
If you need to make changes to your British Airlines booking, please contact the Travel Expert who made your reservation or send an email with your booking number to customer.experience@flightcentre.ca.
If you need to make changes to your flightcentre.ca online booking, please email our e-commerce team at web.bookings@flightcentre.ca or call us at 1-866-368-0396 between 10:00 am and 8:00 pm EST Monday to Friday.
Does British Airways have any airport lounges?
Select British Airways lounges are open at Heathrow Airport, Terminal 5. Please note that COVID-19 may affect the lounge availability and amenities. Through membership in the oneworld alliance, British Airways First and Business class customers, as well as customers with Emerald or Sapphire tier status in oneworld are eligible for guest privileges at select premium lounges around the world. To check on eligibility, please contact your Flight Centre travel agent or visit https://www.oneworld.com/airport-lounges.
